Plumbing Repair Plainview NY | Call Tom Plumbing and Heating
163 E Bethpage Rd, Plainview, NY 11803
Frequently Asked Questions
My basement in Plainview flooded after a heavy rain. Can you help, and what's the process?
Absolutely. Basement flooding is a common issue for Plainview homes, often due to overwhelmed sump pumps or storm drain backups. We'll first send a technician to assess the source of the water and stop the immediate flow. Our team then handles water extraction, inspects your drainage system and sewer lines for blockages or damage, and performs the necessary repairs or installations, like sump pump replacement or storm drain clearing. We aim for a complete solution to prevent future occurrences.
Do you offer plumbing inspections for older homes in the area?
Yes, we do. Our plumbing inspections are thorough and designed to identify potential problems common in older Long Island homes, such as corroded pipes, outdated fixtures, or inefficient water heaters. One of our experienced technicians will perform a detailed check of your entire system and provide a clear, honest assessment and any recommended repairs or upgrades. We believe in proactive maintenance to avoid larger emergencies down the line.
I need a new water heater installed. Will I work with the same technician throughout the job?
Yes, you will. A core part of our service is assigning one dedicated technician or a consistent small team to your project from the initial estimate through completion. We've found this approach, which we've used since our founding, leads to better accountability, higher quality work, and a more comfortable experience for our customers in Plainview and the surrounding communities.
Service Capabilities
- Water heater repair
- Plumbing repair
- Sewer repair
- Garbage disposal repair
- Shower repair
Business Background
Founded by master plumber Nelson Reynolds in 2000, Tom Plumbing and Heating began as a small three-person operation in Plainview and has since grown into a team of over 70 skilled technicians. Nelson, who earned his master plumber license at 21, built the company on a foundation of personal accountability and deep local knowledge. While he doesn't have children of his own, he's often found at local ballparks cheering on his nieces and nephews, reflecting his commitment to the community. The company's philosophy is straightforward: assign the same dedicated mechanics to a job from start to finish to ensure consistent quality and build trust. Specializing in everything from high-pressure steam piping for commercial contractors to routine residential repairs, Tom Plumbing and Heating has become a reliable partner for both homes and businesses across the New York area, all while maintaining its roots as a Plainview-based, family-oriented business.
Business Location & Hours
| Mon: | 9:00 AM - 9:00 AM (Next day) |
| Tue: | 9:00 AM - 9:00 AM (Next day) |
| Wed: | 9:00 AM - 9:00 AM (Next day) |
| Thu: | 9:00 AM - 9:00 AM (Next day) |
| Fri: | 9:00 AM - 9:00 AM (Next day) |
| Sat: | 9:00 AM - 9:00 AM (Next day) |
| Sun: | 9:00 AM - 9:00 AM (Next day) |










