Western Sales & Services — Birmingham HVAC & Water Heater Help

Business Overview

Western Sales & Services Birmingham AL is a small, family-operated HVAC and plumbing company serving homes and light commercial sites in the Birmingham area. The team focuses on honest repairs, straightforward advice, and long-term service. They staff a small group of trained technicians who handle installations, routine maintenance, and repairs.

The company offers limited after-hours on-call help for heating or water heater failures. For most calls, regular service hours are Monday through Friday, 8:00 AM to 5:00 PM. Western Sales & Services handles both residential work and light commercial jobs like small offices and retail spaces.

Key Services

• HVAC installation or replacement: air conditioners, furnaces, heat pumps, and geothermal systems.
• HVAC system repair: fast diagnosis and repair of cooling and heating problems.
• HVAC system maintenance: seasonal tune-ups, filter changes, and system checks.
• Water heater installation: tank and tankless options sized for homes in Jefferson and Shelby counties.
• Water heater repair: leaks, pilot issues, sediment problems, and replacement guidance.

Areas Served

Western Sales & Services Birmingham AL serves Birmingham and many nearby towns across Jefferson and Shelby counties. Typical service area includes Birmingham, Hoover, Vestavia Hills, Bessemer, Homewood, Pelham, Trussville, Mountain Brook, Helena, and other nearby communities such as Gardendale, Chelsea, Leeds, Fairfield, Calera-area towns, and smaller communities out toward Vance and Reform.

Company History

Founded in 1948 by Arthur Liles and Robert Bowie, Western began in West Jefferson County. The founders were former service techs for a local gas company and built the business on hands-on service for gas heating. Air conditioning became a main part of the work in the late 1950s. The business stayed in the Liles family for decades and grew slowly while keeping a repair-focused way of working.

Geothermal heating and cooling became an offered specialty in 1983. That deep experience with geothermal systems sets the company apart for homeowners looking for efficient, long-lived systems.

Leadership

Josh runs day-to-day operations. He has been with Western since 2011 and took primary leadership in 2015. Josh grew up in the trade, working with his father from age 13, and later studied marketing while working summers in the HVAC field. He has also worked for HVAC and plumbing distributors, which gives him practical insight into both the contractor and supplier sides of the business.

Josh keeps a practical approach: teach the customer the options, point out risks and benefits, and let the homeowner decide. He values respectful work culture and clear communication with customers.

Specialties & Highlights

• Family-owned, local focus with decades of continuous service in Jefferson and Shelby counties.
• Repair-first approach — low-pressure advice and clear options for repair or replacement.
• Longstanding geothermal experience since 1983 for homeowners seeking efficient systems.
• Skilled technicians who work on both modern equipment and older systems common in Birmingham homes.

Why Locals Choose Western Sales & Services

People in Birmingham pick Western Sales & Services Birmingham AL for steady, straightforward service. The company has known local weather — hot, humid summers and the occasional cold snap — and the older brick and bungalow homes that need careful attention. Residents value clear explanations, honest labor, and a team that has served the area since 1948.

For homeowners in Birmingham and nearby towns, Western is a familiar name that focuses on repairs, sensible replacements, and reliable follow-up.