Ward's Hydro-Vac & Plumbing — Chicago, IL

Business Overview

Ward's Hydro-Vac & Plumbing in Chicago, IL provides plumbing inspection and excavation services to both homes and businesses. The company responds to emergencies and runs a crew of 12 licensed technicians and operators. They handle residential repairs in older Chicago housing stock and commercial jobs for small storefronts and property managers.

Key Services

Services focus on accurate diagnosis, safe excavation, and routine maintenance. Main offerings include:

• Plumbing inspection — camera-based line inspections and written reports for homeowners and landlords.
• Hydro-vac excavation — precise, non-destructive digging around utilities and hard-to-reach areas.
• Sewer and drain cleaning — high-pressure jetting and clog removal for basements and commercial lines.
• Emergency plumbing repairs — available for burst pipes, sewer backups, and urgent leaks.
• Preventive maintenance and documentation — service plans for seasonal needs and property turnover.

Areas Served

Ward's Hydro-Vac & Plumbing serves Chicago, IL and nearby neighborhoods like Old Town, with capacity to work across the North Side and central city corridors. They are familiar with local sewer layouts, alley access, and the effects of Chicago winters on pipes.

Company History

Founded in 2011 by a local tradesperson, the business began as a two-person shop focused on plumbing calls in vintage Chicago homes. Over the years the team added a hydro-vac truck and camera inspection gear to reduce digging time and limit property disturbance. Growth was gradual and tied to repeat customers, property managers, and trade referrals.

Leadership

The owner, Mark Ward, has more than 20 years of field experience. He started as a service plumber and learned excavation techniques working with municipal crews. Mark keeps the company local: he volunteers for a technical training program at a neighborhood high school and attends city trade association meetings on sewer safety.

Specialties & Highlights

• Plumbing inspection reports with video, useful for insurance claims and property listings.
• Hydro-vac work that minimizes landscaping and driveway disruption in tight Chicago lots.
• Winter-ready techniques to protect pipes from freeze damage in severe cold.
• Experienced crew able to handle both single-family homes and small commercial systems.

Why Locals Choose Ward's Hydro-Vac & Plumbing

Residents and property managers pick Ward's Hydro-Vac & Plumbing for straightforward service and local knowledge. The team knows how Chicago weather, older building materials, and compact alleyways affect plumbing work. They offer clear inspection findings, practical repair options, and a focus on limiting property impact during excavation. That mix of practical experience and neighborhood presence is why many callers keep coming back.