Underground Services First: Richmond, VA's Trusted Underground Plumbing Experts

For homeowners and businesses in the Richmond area, problems with buried pipes and utilities are a major headache. Underground Services First (USF) has been the local solution since 1995. This Richmond, Virginia company specializes in everything beneath your property, from water lines to sewer connections.

Business Overview

Underground Services First focuses on residential and commercial underground plumbing systems. Their team of skilled technicians handles both scheduled projects and urgent repairs. They understand how Richmond's clay-heavy soil and seasonal freeze-thaw cycles can stress underground pipes. Whether it's a historic home in the Fan District or a new build in Short Pump, they have the right tools and knowledge for the job.

Key Services

The team at USF handles a wide range of underground work. Their main services include:

• Water & Sewer Line Replacement: This is their primary specialty, fixing broken or outdated lines.
• Full Underground Pipe Work: They install or repair all types of buried pipe, manholes, and basement utility connections.
• Utility Transitions: Switching a home from well and septic service to public water and sewer lines.
• Pump Services: Replacing well pumps and sump pumps.
• Safety & Inspection: Providing utility marking before digging projects and thorough plumbing inspections.

Areas Served

Underground Services First primarily serves the Greater Richmond metro area. Their service area includes Richmond, Petersburg, Short Pump, Hopewell, Colonial Heights, Glen Allen, and Highland Springs. They also work in communities like Brandermill, Lakeside, Sandston, Fort Lee, and Prince George. They will travel to projects throughout Central Virginia as needed.

Company History

Underground Services First started right here in Richmond, Virginia in 1995. It began as a utility contractor focused on residential water and waste service lines. Through customer referrals, the company grew steadily. In 2003, Construction Specialists, Inc. purchased the assets and the USF name, becoming a certified SWaM (small, woman, and minority) owned business. Over decades, they have built a strong reputation for professional and customer-focused service in the Richmond Metropolitan area.

Leadership

The company's growth is guided by President and General Manager Donna Holt Elmore. With 39 years of experience in banking, real estate, construction management, and advertising, she has helped build USF's customer base primarily through referrals. This focus on word-of-mouth growth highlights the team's dedication to exceeding customer expectations, which Donna credits as the real key to their success.

Specialties & Highlights

What makes Underground Services First stand out?

• Deep Specialization: They focus solely on underground systems, making them true experts.
• Whole-System Expertise: From main lines to pumps and connections, they handle it all.
• Community Trust: Decades of operation in Richmond, VA have been built on referrals.
• Certified SWaM Business: They are a certified small, woman, and minority-owned enterprise.
• Local Knowledge: They understand the specific soil and infrastructure challenges of Central Virginia.

Why Locals Choose Underground Services First

Residents and businesses in Richmond, Virginia choose Underground Services First for their deep expertise and reliable service. They aren't a general handyman service; they are specialists in what's buried underground. Their long history in the community, combined with a referral-based business model, proves their commitment to quality work. When you have a problem with water lines, sewer lines, or any buried utility, this locally-owned Richmond, VA company provides the trusted, professional solution you need.