Q&A
My kitchen sink in Durham keeps clogging from grease and food. What's the best long-term solution?
Grease buildup is a common issue in Durham homes, often leading to slow drains and complete blockages. While a simple drain cleaning can provide immediate relief, we recommend a more thorough approach. At Tidewater Plumbing, we can inspect your pipes with a camera to assess the extent of the buildup and then perform a professional hydro-jetting service. This high-pressure water cleaning effectively removes grease and debris from the pipe walls, restoring full flow and helping prevent near-term future clogs. We also provide guidance on best practices for grease disposal to protect your home's plumbing.
What should I do if my garbage disposal jams or stops working?
First, ensure the unit is turned off and unplugged. Never put your hand inside. You can often use the included hex key (or an Allen wrench) to manually turn the motor from the bottom of the unit to free a jam. If it still doesn't work or is making unusual noises, it's time to call a professional. Our technicians at Tidewater Plumbing are experienced with all major disposal brands. We'll diagnose whether it's a simple repair, like replacing a worn impeller, or if a full installation is more cost-effective. We handle the repair or replacement efficiently, getting your Durham kitchen back to normal.
How do you handle the installation of a new water heater, and what should I expect?
Installing a water heater involves careful planning for safety, code compliance, and optimal performance. Our process begins with an assessment of your home's needs, your current setup, and the best location for the new unit. We handle everything from disconnecting and removing the old heater to installing the new one, including all necessary plumbing connections, pressure relief valve setup, and venting for gas models. We ensure the installation meets all local Durham codes and perform a thorough check for leaks and proper operation before we leave. You can expect clear communication on timing, options, and pricing throughout the job.
About the Local Business
Tidewater Plumbing Co. is a Durham-based residential plumbing service built on a simple promise: show up on time, do the job right, and treat every home with respect. We understand that plumbing issues are more than just an inconvenience; they disrupt your daily life in Durham. That's why we focus on reliable, lasting solutions for everything from bathtub installations and water heater repairs to drain cleaning and gas line work. Our commitment to clear communication and honest pricing means you'll never face surprises. We hold ourselves to high standards because your home deserves care and expertise. As a local team, we're invested in keeping Durham homes running smoothly, one dependable repair at a time.
Core Services
- Toilet installation
- Hot water recirculation pump installation
- Water heater installation
- Toilet repair
- Water pipe repair
- Faucet repair
- Garbage disposal repair
Business Location & Hours
| Mon: | 8:00 AM - 8:00 PM |
| Tue: | 8:00 AM - 8:00 PM |
| Wed: | 8:00 AM - 8:00 PM |
| Thu: | 8:00 AM - 8:00 PM |
| Fri: | 8:00 AM - 8:00 PM |
| Sat: | 8:00 AM - 8:00 PM |
| Sun: | 8:00 AM - 8:00 PM |

