The Water Specialist — Hillsborough NC

Business Overview

The Water Specialist Hillsborough NC is a licensed well and septic contractor serving the central North Carolina region since 1976. The company offers residential and light commercial services, with a team of 25 full-time employees. Emergency service is available for urgent well, pump, and septic problems.

Key Services

Work is grouped around three core areas so customers can find the right help quickly.

Plumbing & Water Heating

• Plumbing inspection and diagnostics
• Water heater installation and repair
• Pressure and flow troubleshooting

Water Treatment & Purification

• Water purification system installation, repair, and maintenance
• Reverse osmosis and drinking water systems
• Water testing, iron removal, water softeners, and acid neutralizers
• Salt delivery for softeners

Wells, Septic & Inspections

• Well pump repair and well system service
• Septic system installation, repair, and pumping
• Well and septic inspections for real estate transactions

Areas Served

The Water Specialist serves the Triangle and surrounding central NC towns, including Raleigh, Durham, Chapel Hill, Greensboro, High Point, Burlington, Wilson, Apex, Wake Forest, Sanford and Goldsboro. The company covers both county and rural areas where private wells and septic systems are common, traveling to nearby communities and rural properties across central North Carolina.

Company History

Ray Sparrow founded the business in 1976 after years working in his family’s plumbing firm. He began from his kitchen table and focused on wells, pumps, and water testing because homeowners in the region lacked local service. Over the decades the firm added a septic division and a real-estate inspection division, growing to a 25-person crew that handles installations, repairs, and inspections across the area.

Leadership

Leadership remains local and hands-on. Jim Sparrow and his brother Caleb grew up in the business and now run operations day-to-day. Jim holds licenses as an NC Well Contractor, NC Licensed Plumber, NC Electrical Contractor, and NC Septic Inspector, installer, and pumper. That mix of licenses keeps field crews coordinated and responsive to both well and septic challenges in older homes and newer subdivisions.

Specialties & Highlights

• Established well and septic expertise dating to 1976.
• On-site water testing and tailored treatment plans (iron removal, acid neutralizers, RO).
• Dedicated real-estate inspection division for well and septic reports.
• Local staff familiar with rural wells and Triangle-area soils and housing.

Why Locals Choose The Water Specialist

Locals pick The Water Specialist Hillsborough NC for steady, experienced work rather than hype. The company balances longtime local roots with licensed credentials and a staff that knows well systems, water quality issues, and septic work common in the region. Homeowners appreciate clear pricing, prompt service, and a team used to both country wells and neighborhood systems.

Hours: Mon–Fri 7:30 AM–4:30 PM. Weekend service is by emergency appointment only.