Your Trusted HVAC and Plumbing Experts in Charlottesville, VA

For decades, The Otter Guys has been the go-to name for reliable home comfort services in Charlottesville, VA. This family-owned company provides expert plumbing, heating, and air conditioning solutions for local homeowners. They offer 24-hour emergency service, so help is always available when you need it most. Their team of licensed and insured technicians handles both residential and commercial projects, focusing on quality work and clear communication.

Business Overview

The Otter Guys is a full-service contractor based right here in Charlottesville, VA. They specialize in keeping homes comfortable and systems running smoothly. Whether it's a sticky Virginia summer demanding a reliable AC or a chilly winter night needing steady heat, their team is ready. They serve both homes and businesses, with a strong focus on customer satisfaction and long-term relationships.

Key Services for Your Home

The team at The Otter Guys handles a wide range of needs to protect your investment and comfort.

• Heating & Cooling: Full HVAC installation, repair, and maintenance to handle our local climate swings.
• Plumbing Solutions: From faucet and toilet repair to complex sewer and water pipe issues.
• Water Heaters: Installation and repair of traditional and tankless units, plus recirculation pumps.
• Preventative Care: Plumbing inspections, drain cleaning, and sump pump services to avoid bigger problems.

Areas Served

While based in Charlottesville, The Otter Guys proudly serves a wide region of Central Virginia. Their service area includes Lynchburg, Harrisonburg, Staunton, Waynesboro, and the University of Virginia community. They also reach many surrounding towns like Crozet, Earlysville, Ruckersville, and into parts of West Virginia, ensuring many local residents have access to their quality work.

Company History

The business has deep roots in the community. It was first established as J L Kerley back in the 1960s. Over the years, it operated as 'JLK' before rebranding in 2022 to The Otter Guys. This change brought a fresh face but kept the same decades-old commitment to service and integrity. For generations, they have been a trusted part of the Charlottesville, VA area's growth and upkeep.

Leadership

Owner Dwayne brings a strong customer service background to his role. His main goal is to make sure every customer has an exceptional experience. He believes in building lifelong relationships, not just completing one-time jobs. Dwayne is passionate about earning the trust of each homeowner and business he serves in the local community.

Specialties & Highlights

Several key points make The Otter Guys stand out in Charlottesville, VA.

• Service Like No Otter: A unique, family-owned approach focused on personal care.
• Proven Reputation: Over 750 reviews on their site and more than 120 Google Reviews reflect consistent quality.
• Local Expertise: Decades of experience with local housing styles and common system issues in Virginia homes.
• Full-Service Provider: One call can handle almost any plumbing, HVAC, or water heater need.

Why Locals Choose The Otter Guys

Homeowners in Charlottesville and the surrounding counties return to The Otter Guys for their reliability and deep local knowledge. Their long-standing presence since the 1960s means they understand the area's needs. They combine traditional values of good workmanship with modern solutions and emergency availability. When you need a dependable partner for your home's essential systems, The Otter Guys in Charlottesville, VA delivers trusted service that has comforted the community for years.