S M Pynn and Sons | Emergency Plumber in Lockport, NY
31 Simonds St, Lockport, NY 14094
Frequently Asked Questions
What should I do if I have a dishwasher leak or basement flooding in my Lockport home?
These are common issues in our area, often related to drainage or appliance connections. For a dishwasher leak, first turn off the water supply to the appliance to prevent further damage. For basement flooding, ensure safety by avoiding contact with standing water if electricity is present. Our licensed technicians can quickly diagnose the source—whether it's a faulty drain line, a clog, or a sump pump failure—and provide a lasting repair. We understand how disruptive these problems can be and prioritize emergency calls to protect your Lockport home from water damage.
As a family-owned business, what can I expect from your service that's different?
You can expect a direct, personal commitment to your satisfaction. Being a third-generation, family-owned company in Lockport means our reputation is everything. We operate on the principles started by our founder, Spencer Pynn: pride in workmanship, honesty, and fair dealing. When you call, you're often speaking directly with the owners or a long-term team member who treats your home with respect. There's no corporate runaround—just reliable, licensed technicians who take ownership of the job from start to finish, ensuring it's done right.
Do you handle both repair and full replacement for items like water heaters or sewer lines?
Yes, we provide both repair and complete installation or replacement services. Our licensed technicians will perform a thorough inspection to give you an honest assessment. If a repair is the most cost-effective and reliable solution, we'll recommend that. However, if a system like a water heater is at the end of its lifespan or a sewer line is extensively damaged, we'll explain the benefits of replacement. We handle the entire process, from obtaining any necessary permits in Lockport to the final cleanup, ensuring a seamless upgrade for your home or business.
About the Local Business
Founded in the late 1950s by Spencer Pynn, S M Pynn and Sons is a family-owned plumbing and HVAC company serving Lockport and the surrounding area. Now led by the third generation, Tim Pynn, the business continues to operate on the foundational principles of pride in workmanship, honesty, and fair dealing. Starting as a local plumber, Spencer was joined by his sons, Bud and Dave, after their military service to officially form the company. After Spencer's retirement and Bud's move to start his own venture, Dave continued as the sole owner, later passing the torch to his son, Tim. Tim, who holds a degree from SUNY Geneseo, chose the family trade over a desk job, training extensively under his father. Today, Tim and his team of courteous, licensed, and insured technicians bring decades of combined experience to every job, treating homes with the same care they would their own. They provide a comprehensive range of plumbing services for both residential and commercial clients, from routine repairs to major installations.
Service Capabilities
- Drain repair
- Bathtub repair
- Plumbing inspection
- Gas line repair
- Plumbing installation or replacement
Business Location & Hours
| Mon: | 8:00 AM - 3:30 PM |
| Tue: | 8:00 AM - 3:30 PM |
| Wed: | 8:00 AM - 3:30 PM |
| Thu: | 8:00 AM - 3:30 PM |
| Fri: | 8:00 AM - 3:30 PM |
| Sat: | Closed |
| Sun: | Closed |

