Russell's American Mechanical: Trusted HVAC & Plumbing in Chesapeake, VA

For over four decades, Russell's American Mechanical has been the go-to name for home comfort and plumbing services in Chesapeake, VA and across the Hampton Roads region. As a family-owned and operated business, they provide reliable heating, cooling, and plumbing solutions for homeowners. With a team of 75 skilled employees, they offer both scheduled maintenance and emergency repairs, ensuring help is available when you need it most.

Business Overview

Russell's American Mechanical focuses on residential systems, helping families stay comfortable year-round. They understand the local climate, from humid summers to chilly winters, and how it affects your home. Their large team allows them to respond quickly, and they are open every day from 8 AM to 10 PM for emergencies. Whether it's a broken AC on a hot day or a leaking pipe, Chesapeake, VA residents can count on a fast, professional response.

Key Services

The company offers a full range of services to keep your home running smoothly. Their main areas of expertise include:

• HVAC Services: Installation, repair, and maintenance of heating and air conditioning systems.
• Plumbing Solutions: From faucet and toilet repair to full bathroom installations and sewer line work.
• Water Heater Services: Installation and repair of traditional and tankless water heaters, including recirculation pumps.
• Gas Line Work: Safe installation and repair for appliances like stoves and dryers.

Areas Served

Russell's American Mechanical proudly serves a wide area. Their trucks are a common sight in Virginia Beach, Norfolk, Chesapeake, Hampton, Portsmouth, and Suffolk. They also extend service to Williamsburg, Poquoson, Smithfield, Carrollton, Benns Church, and even into northern North Carolina communities like New Hope.

Company History

The story began in Virginia Beach when Russell and Audrey Smith founded Russell's Heating & Cooling. Today, their son, Buddy Smith, owns and operates the company. It has grown from a small family shop into one of the most awarded businesses in Hampton Roads, with 75 employees. Their trophy case includes being voted The Best of Chesapeake for 12 straight years, recognition from CoVa Magazine, and being named a top workplace by Inside Business Magazine multiple times.

Leadership

Owner and President Buddy Smith is a native of Hampton Roads. His deep local roots mean he understands the community and the specific needs of homes in the area. Under his leadership, the company has maintained its family values while expanding its reach and expertise, ensuring every job meets the high standards his parents set.

Specialties & Highlights

Several key features set Russell's American Mechanical apart:

• "Service Today Or It's Free" Guarantee: A powerful promise that underscores their commitment to timely service.
• Award-Winning Reputation: Consistently recognized by readers and business publications for excellence.
• Large, Knowledgeable Team: With 55 customer service reps, technicians, and installers, they have the manpower for any job.
• Thorough System Evaluations: They take time to assess your home's needs and recommend sensible options.

Why Locals Choose Russell's American Mechanical

Homeowners in Chesapeake, VA and the surrounding towns choose Russell's for a simple reason: proven reliability. Their long-standing presence, backed by decades of awards and community trust, speaks louder than any advertisement. They combine the expertise of a large company with the personal care of a family business. When you need work done on your home's vital systems, you want a partner you can trust for the long haul. For many in Hampton Roads, that partner is Russell's American Mechanical in Chesapeake, VA.