Platinum Plumbing — Richmond KY
Business Overview
Platinum Plumbing Richmond KY is a local plumbing and water heater company serving homes and businesses in Madison County. The firm responds to routine jobs and emergency calls, with after-hours service available for burst pipes and failed water heaters. A small team of licensed plumbers and technicians handles residential repairs, commercial maintenance, and installations.
Key Services
Work is organized around common needs for central Kentucky homes and businesses. Core offerings include:
- Hot water recirculation pump installation and repair — faster hot water for older houses and new builds.
- Water heater installation and repair — tank and tankless models, replacements, and maintenance.
- Plumbing inspection and diagnostics — leak locating, camera inspections, and condition reports.
- Plumbing installation, replacement, and repair — fixtures, drains, and full bathroom or kitchen updates.
- Water pipe installation and repair — repiping, freeze damage repair, and service line work.
Areas Served
Platinum Plumbing Richmond KY covers Richmond, Berea, and nearby neighborhoods. Typical jobs come from older neighborhoods near Eastern Kentucky University, newer subdivisions east of town, and small businesses along the Bryan Station and Irvine Roads corridors.
Company History
The company began as a one-person shop offering emergency repairs to Richmond homeowners. Growth came from steady referrals and repeat business from local property managers. Over time the team added water heater expertise and pump services, responding to regional needs like winter freeze repairs and summer water demand.
Leadership
Leadership comes from a tradesperson with years of field experience in plumbing and heating systems. The leadership team stays active on job sites and in local trade groups, keeping hands-on experience current. That local presence helps the company match solutions to Richmond area homes and climate challenges.
Specialties & Highlights
- Experience with hot water recirculation systems that cut wait time and water waste.
- Practical repiping for older homes prone to pipe corrosion and freeze issues.
- Fast response for water heater failures during cold snaps.
- Clear inspection reports and straightforward estimates for homeowners and landlords.
Why Locals Choose Platinum Plumbing
Locals pick Platinum Plumbing Richmond KY because the company pairs practical repairs with local knowledge. Technicians know how Kentucky winters affect pipes and which water heater setups work best for larger families or rental properties. The business keeps communication simple, shows up on time, and documents work so customers understand what was done.
Platinum Plumbing Richmond KY works with homeowners, landlords, small business owners, and property managers. They handle single repairs and multi-day installation projects. For routine maintenance or an urgent repair, the team focuses on solid workmanship and honest advice.
Contact the office for an inspection, an estimate, or emergency help. The company aims to keep Richmond and Berea running with reliable plumbing and dependable water heater service.
Contact Information
Platinum Plumbing
: 1232 Lancaster Rd, Richmond, KY 40475
Business Services
- Hot water recirculation pump installation
- Hot water recirculation pump repair
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Water heater installation
- Water heater repair
- Water pipe installation
- Water pipe repair
Business Location & Hours
| Mon: | Open 24 hours |
| Tue: | Open 24 hours |
| Wed: | Open 24 hours |
| Thu: | Open 24 hours |
| Fri: | Open 24 hours |
| Sat: | Open 24 hours |
| Sun: | Open 24 hours |














