New Image Plumbing & Rooter - Pasadena's Best Plumbing Company

Pasadena, CA 91104

(800) 754-5076

https://niplumbing.com

Frequently Asked Questions

My Pasadena home has a sudden drop in water pressure. What could be the cause and can you fix it?

Low water pressure in Pasadena homes is common and often stems from issues like corroded or scaled pipes, especially in older properties, or a failing pressure regulator. Our licensed technicians will perform a thorough plumbing inspection, which may include a camera line inspection, to pinpoint the exact cause. We then provide a clear solution, whether it's a targeted water pipe repair, a fixture replacement, or a comprehensive repiping service, restoring your home's water flow efficiently.

What does your 24/7 emergency plumbing service cover for residential customers?

Our around-the-clock emergency service is designed to handle urgent plumbing problems that can't wait. This includes burst pipes, major leaks, sewer backups, broken water heaters, and overflowing toilets. As a locally owned company, we understand the stress these situations cause. A certified technician will arrive promptly to stop the immediate issue, provide a transparent assessment, and begin the necessary repair, whether it's a water pipe repair, sewer repair, or sump pump repair, to secure your home.

I need a new water heater installed in my Pasadena home. What is your process?

We handle water heater installation with care and precision. First, our master plumber will assess your home's needs, considering factors like household size and fuel type, to recommend the right unit. Our installation includes proper permitting (if required), safe removal of your old unit, professional installation of the new water heater, and a thorough check of all connections and pressure relief valves. We ensure your new system is operating safely and efficiently before we consider the job complete, and we stand behind our work with a guarantee.

Local Business Description

Founded by Master Plumber Pierre, a long-time Pasadena resident, New Image Plumbing & Rooter was born from a commitment to local, trustworthy service. Pierre started his career over 15 years ago as a laborer, earning his master plumber license through dedication and hard work. He and his partners built this company to offer the personal care of a small business with extensive professional expertise. Serving Pasadena, CA and Southern California, their team of certified technicians is available 24/7 for everything from emergency repairs to full installations, always prioritizing transparent communication, quality workmanship, and lasting customer relationships.

Services Offered

  • Water heater repair
  • Plumbing repair
  • Drain installation
  • Sink repair
  • Sewer installation

Business Location & Hours



Mon:8:00 AM - 5:00 PM
Tue:8:00 AM - 5:00 PM
Wed:8:00 AM - 5:00 PM
Thu:8:00 AM - 5:00 PM
Fri:8:00 AM - 8:00 PM
Sat:8:00 AM - 5:00 PM
Sun:8:00 AM - 5:00 PM


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