MRS Heating & Cooling | Heating & Air Conditioning/HVAC & Plumbing in New Castle, IN 47362
66 E County Road 400 N, New Castle, IN 47362
Business Background
MRS Heating & Cooling is a family-owned and operated business serving New Castle, IN, and East Central Indiana since 1993. Founded by two brothers, the company has grown to include multiple generations of the family working across different roles, from technicians to management. This family approach means we treat every job as more than just business—we prioritize putting the customer first in everything we do. Our team includes EPA-certified and NATE-certified professionals who are trained to handle residential and commercial heating, cooling, plumbing, and air quality services. We operate 24/7 with fully stocked service trucks for same-day repairs, offer financing options, and partner with trusted brands like Carrier, ComfortMaker, and American Standard. Whether it's a routine maintenance check or an emergency repair, we're committed to ensuring your comfort and satisfaction.
FAQs
What plumbing services do you offer for common issues like kitchen grease clogs or old plumbing leaks in New Castle homes?
We provide comprehensive plumbing services to address common local issues in New Castle. For kitchen grease clogs, we offer drain repair and installation, including garbage disposal services to help prevent buildup. For old plumbing leaks, our team handles water pipe repair and installation, as well as faucet and sink repairs to fix or replace worn components. With our 24/7 availability and fully stocked service trucks, we can often provide same-day solutions to minimize water damage and restore functionality in your home.
Do you service all types of HVAC systems, or only specific brands?
Yes, we service all types of heating, cooling, and air purification systems. While we are Carrier factory authorized and partner with brands like ComfortMaker and American Standard, our NATE-certified technicians are trained to work on any system. This includes HVAC installation, replacement, repair, and maintenance for both residential and commercial properties in New Castle and the surrounding areas. Our goal is to ensure your system runs efficiently, regardless of the brand.
As a family-owned business, how does your approach benefit customers in East Central Indiana?
Our family-owned and operated structure means we treat every customer like part of the community. With multiple generations involved, from the founders to current managers and technicians, we bring a personal commitment to 'always put the customer first.' This translates to reliable service, honest advice, and a focus on long-term relationships rather than quick fixes. We're locally based in New Castle, understand the needs of East Central Indiana residents, and are dedicated to providing quality work that you can trust for years to come.
Core Services
- Bathtub repair
- Water pipe installation
- HVAC system maintenance
- Bathtub installation
- Sink installation
- Hot water recirculation pump repair
Business Location & Hours
| Mon: | Open 24 hours |
| Tue: | Open 24 hours |
| Wed: | Open 24 hours |
| Thu: | Open 24 hours |
| Fri: | Open 24 hours |
| Sat: | Open 24 hours |
| Sun: | Open 24 hours |





