About Moser Robert in Lancaster, PA

Absolutely. During a thorough plumbing inspection, we specifically check for pipes in uninsulated or exterior walls, crawl spaces, and attics that are vulnerable to Lancaster's winter temperatures. We'll identify these at-risk areas and provide expert recommendations, such as adding insulation or heat tape, to proactively prevent freezing and the potential for burst pipes and water damage.

In most cases, a jammed disposal is a simple fix that doesn't require replacement. Our technicians are experts at safely clearing common jams caused by food debris or foreign objects. We'll assess the unit, clear the obstruction, and test it thoroughly. We'll only recommend a replacement if the disposal is damaged or has reached the end of its service life, always giving you a straightforward, honest assessment first.

First, turn off your home's main water supply immediately to minimize potential flooding if a pipe has burst. Then, call us right away. Do not use open flames to try and thaw the pipes, as this is a fire hazard. Our emergency team can respond quickly to safely thaw the pipes using professional methods and inspect for any damage, helping you manage the situation correctly from the start.