Heritage Home Service Auburn MA

Business Overview

Heritage Home Service Auburn MA is a family-owned home services company serving Auburn and towns across Central Massachusetts. They provide heating, air conditioning, plumbing, and electrical work for homes and small businesses. Technicians are licensed, insured, and often local neighbors. Emergency service is available 24 hours a day, seven days a week so callers can reach a technician any time.

Teams focus on residential work but take on commercial jobs when needed. The company operates more than 100 service trucks across the region, keeping response times short and appointments punctual.

Key Services

Work is grouped by trade to make it easy to find what’s needed. Typical projects range from quick repairs to full replacements.

HVAC

• HVAC installation or replacement
• HVAC system repair and maintenance
• Furnace and air conditioner service
• Generator installation and repair

Plumbing

• Water heater installation and repair
• Toilet, sink, shower, and bathtub installation and repair
• Drain, sump pump, and water pipe work
• Plumbing inspections and gas line service

Electrical

• Electric panel installation and repair
• Circuit breaker and outlet services
• EV charging station and generator hookups
• Light fixture, doorbell, and general wiring work

Areas Served

Heritage Home Service covers Auburn, Worcester, Shrewsbury, Oxford, Northbridge, Millbury, Leicester and many nearby towns. Service area includes:

Worcester MA, Southbridge MA, Shrewsbury MA, Westborough MA, Grafton MA, Webster MA, Northborough MA, Oxford MA, Clinton MA, Charlton MA, Spencer MA, Dudley MA, Sturbridge MA, Sutton MA, Douglas MA, and nearby Connecticut towns such as Thompson and Woodstock.

Company History

The business began as a single truck run by two brothers in 1986. Over the years the family grew the company into a regional provider with more than 100 trucks and a large local workforce. Many technicians are second- or third-generation employees, and residents often spot the company trucks around town.

Licenses include Oil Burner #317853, Refrigeration #172118, Sheet Metal #11000, EPA #0364694299500. The company is bonded and insured.

Leadership

Craig and his brother Steve lead the company. Craig’s sons Brad and Tyler and niece Ashley help manage operations. Leadership focuses on steady, dependable service and maintaining ties to the communities they serve.

Leaders stay active in local trade organizations and support neighborhood outreach efforts. That local presence helps them match work schedules to neighborhood needs and seasonal demands.

Specialties & Highlights

• Family-owned since 1986 with long local experience.
• 24/7 emergency dispatch across Central Massachusetts.
• Licensed technicians for oil, refrigeration, sheet metal, and EPA-certified refrigerant handling.
• Fast local response from a fleet of over 100 trucks.

Why Locals Choose Heritage Home Service

Residents pick Heritage Home Service Auburn MA for reliable, plainspoken work and a local team that understands Central Massachusetts winters and humid summers. The business keeps older Colonial and Cape-style homes comfortable, fixes plumbing issues in Victorian-era houses, and installs modern EV chargers and panels when homes are updated.

Office hours are effectively 24/7 for emergencies, and routine service is scheduled with neighborhood convenience in mind. Heritage offers steady workmanship without unnecessary sales pressure—just practical solutions from people who live in the same towns they serve.