Golden Rule: Your Trusted HVAC, Plumbing, and Water Heater Experts in North Salt Lake, UT

Golden Rule in North Salt Lake, UT, is a family-run home service company that has been treating Utah homeowners like neighbors for over 25 years. They focus on residential heating, cooling, plumbing, and water heater needs, offering reliable emergency service seven days a week. Their team of skilled, background-checked technicians is committed to solving problems right the first time.

Business Overview

Golden Rule provides essential home services to families across Northern Utah. They understand that a broken furnace in a Bountiful winter or a leaking water heater in Syracuse needs a fast, trustworthy solution. That’s why they offer extended hours, including weekends, to handle emergencies. As a local, family-operated business, every customer interaction is personal.

Key Services

Golden Rule handles the systems that keep your home comfortable and functional. Their main services include:

• Heating & Cooling (HVAC): Full system installation, replacement, repair, and maintenance to handle Utah's hot summers and cold winters.
• Water Heaters: Installation and repair for traditional and tankless units, plus specialized hot water recirculation pump services for instant hot water.
• Plumbing: From simple repairs and fixture replacements to full-system inspections and installations for kitchens and bathrooms.

Areas Served

Based in North Salt Lake, Golden Rule proudly serves a wide area. This includes nearby communities like Bountiful, Farmington, Kaysville, and Syracuse, as well as Roy, Tooele, Clinton, and West Point. They also extend service to more distant towns like Payson, Santaquin, Delta, and even Wendover.

Company History

The story of Golden Rule began in 1999 when Mark and Miranda Paup started the company as City Rule. They began with just four service trucks. In 2005, they added heating and cooling to their plumbing work. The big shift came in 2007 when they renamed the business Golden Rule, reflecting their core belief: treat others how you want to be treated. The company grew steadily, adding more trucks and team members. A major milestone came in the summer of 2024 when Golden Rule expanded its service into the Salt Lake Valley.

Leadership

Founders Mark and Miranda Paup have built the company on family values and hands-on experience. They are actively involved in the business and the community. Their local presence means they understand the specific needs of Utah homes, from older plumbing in historic areas to modern HVAC demands in new developments.

Specialties & Highlights

What makes Golden Rule stand out?

• Family Values: As a family-run business, they treat customers and employees with respect and integrity.
• Hot Water Expertise: They are specialists in hot water recirculation pump installation and repair, solving the common problem of waiting for hot water.
• Full-System Care: They manage your home's HVAC, plumbing, and water heating, providing convenient, single-source service.
• Proven Growth: From a small local operation to a company serving multiple valleys, their expansion is built on customer trust.

Why Locals Choose Golden Rule

Homeowners in North Salt Lake, UT, and across the region return to Golden Rule for consistent, honest service. Their long-standing 25-year presence means they have deep local knowledge. They combine the responsiveness of a family business with the skill to handle any job. When you need a plumber who also knows HVAC, or an HVAC expert who can fix your water heater, Golden Rule provides reliable, quality work from a team you can trust.