Company Background
Excelsior Plumbing is a Cumming-based, family-owned business operated by third-generation master plumber Brian and co-owner Chal. With over 20 years of combined experience, including eight years working for a major Atlanta plumbing company, they founded their own venture 2.5 years ago to provide more personalized service. As owner-operators, Brian and Chal are directly involved in every job, from routine faucet repairs to complex sewer line installations. Their background ensures they handle both residential and commercial plumbing needs with a practical, hands-on approach, striving for excellence in every aspect of the trade—from water heater service to complete repipes. They are committed to being competitive and realistic, focusing on reliable solutions for their neighbors in Forsyth County.
FAQs
As a homeowner in Cumming, I'm worried about appliance hose leaks. How do you handle laundry or dishwasher line issues?
We see this common local issue often. Our approach is to first perform a thorough inspection to identify if the leak is from the hose itself, the connections, or related valves. We then provide a clear, upfront estimate for repair or replacement with durable materials suited for our area's water pressure. For preventive care, we can also check the condition of other supply lines during a service call.
What's your process for a water heater installation or replacement in an older Cumming home?
We start with a detailed assessment of your existing system, your household's hot water needs, and your utility setup. As a third-generation master plumber, Brian provides expert guidance on choosing between conventional tank and tankless models, focusing on efficiency, longevity, and proper sizing. We handle all permits, code-compliant installation, and thorough testing to ensure safe, reliable operation.
Do you handle major sewer line repairs, and what does that involve for properties here?
Yes, we provide full sewer line repair and replacement services. For any suspected sewer issue, we begin with a camera inspection to accurately diagnose the problem's location and cause—common issues here include root intrusion or aged pipes. We then explain all repair options, from targeted repairs to full line replacement, using trenchless methods where possible to minimize disruption to your yard.
Core Services
- Plumbing inspection
- Drain repair
- Water heater repair
- Plumbing installation or replacement
- Plumbing repair
- Water pipe repair
Business Location & Hours
| Mon: | 9:00 AM - 5:00 PM |
| Tue: | 9:00 AM - 5:00 PM |
| Wed: | 9:00 AM - 5:00 PM |
| Thu: | 9:00 AM - 5:00 PM |
| Fri: | 9:00 AM - 5:00 PM |
| Sat: | 9:00 AM - 5:00 PM |
| Sun: | Closed |
