About Empire Heating & Air Conditioning in Rochester, NY
469 E Ridge Rd, Rochester, NY 14621
Questions and Answers
What should I do if my pipes freeze in Rochester?
Frozen pipes are a common issue during our cold winters. First, shut off the main water supply and open the affected faucet. Never use an open flame to thaw pipes. Call Empire Heating & Air Conditioning for 24/7 emergency plumbing service. Our technicians are trained to safely thaw pipes, inspect for damage, and make necessary repairs to prevent costly bursts, especially in vulnerable areas like laundry rooms.
Do you offer maintenance plans for my HVAC system?
Yes, we provide comprehensive HVAC system maintenance to keep your furnace and air conditioner running efficiently year-round. Regular maintenance helps prevent unexpected breakdowns, improves energy efficiency to lower utility bills, and extends the life of your equipment. As your local Rheem® product experts, we can service all major brands and help you schedule routine check-ups tailored to Rochester's climate.
Can you handle both a new sink installation and garbage disposal repair?
Absolutely. Our technicians are skilled in full-service plumbing, from installing new sinks and fixtures to repairing garbage disposals and addressing leaks. We handle the entire project, ensuring proper installation, connection, and function. This integrated service means you have one trusted local team for all your plumbing needs, backed by our satisfaction guarantee.
Local Business Description
For over 50 years, Empire Heating & Air Conditioning has been the trusted, local choice for Rochester homeowners. As a family-owned and operated business since 1968, we build our reputation on honest service, quality craftsmanship, and putting your comfort first. Our licensed and insured technicians are experts not only in heating and cooling systems but also in comprehensive plumbing, electrical, and chimney services. We provide same-day service, 24/7 emergency repairs, and stand behind all our work with a 100% satisfaction guarantee. Utilizing reliable Rheem® products for furnaces, air conditioners, and water heaters, we focus on energy-efficient solutions to help manage your home's utility costs. When you need dependable service for your HVAC system, plumbing fixtures, or chimney, Rochester families count on Empire.
What the Company Handles
- Bathtub repair
- HVAC system maintenance
- Fireplace cleaning
- Sink repair
- Sink installation
Business Location & Hours
| Mon: | 7:30 AM - 5:00 PM |
| Tue: | 7:30 AM - 5:00 PM |
| Wed: | 7:30 AM - 5:00 PM |
| Thu: | 7:30 AM - 5:00 PM |
| Fri: | 7:30 AM - 5:00 PM |
| Sat: | 7:30 AM - 5:00 PM |
| Sun: | 7:30 AM - 5:00 PM |


















