Chen Plumbing | Plumbing Services in Norcross, GA 30071

We see this often in the area. Our first step is a thorough video pipe inspection to locate the exact cause—whether it's a root intrusion, a break, or a blockage. Based on what we find, we can perform targeted repairs or cleaning. For persistent problems, we offer sewer line repair or replacement using trenchless methods where possible to minimize disruption to your yard.

Yes, we handle all aspects of water heater service. We can diagnose and repair common issues like faulty heating elements or sediment buildup. If a replacement is needed, we install and warrant our work on all major brands, including tankless and traditional models. Our goal is to restore your hot water efficiently and advise you on the best unit for your home's needs.

It means you're treated like a neighbor, not just a work order. When you call with an emergency, you speak directly with our team, and we dispatch a local, licensed plumber promptly. We prioritize clear communication, upfront pricing, and ensuring the job is done right—the same way we'd want our own family's plumbing handled. Our long-standing reputation in the community depends on it.