About Buchanan Plumbing in Newport News, VA
Newport News, VA 23601
Company Background
Buchanan Plumbing is a trusted, family-run plumbing service proudly serving Newport News since 2011. Founded and operated by Dena and BJ Buchanan, this woman-owned business combines over 25 years of master plumbing expertise with a commitment to clear communication and community. We understand that plumbing issues can be stressful, which is why we prioritize getting back to you quickly, whether you call, text, or email. Our Master Plumber, BJ, is known for his tenacious approach to solving complex problems that others might avoid. Every job, large or small, begins with a free diagnosis and estimate. Fully licensed, insured, and offering 24/7 emergency service, we provide reliable repairs and installations for your home's entire plumbing system, all from a pet-friendly and inclusive team you can trust.
Services Offered
- Sink repair
- Garbage disposal repair
- Toilet installation
- Water pipe installation
- Sewer installation
- Bathtub repair
- Faucet installation
Q&A
Do you offer emergency plumbing services in Newport News for things like burst pipes or sewer backups?
Yes, we provide 24/7 emergency plumbing services for Newport News residents. Whether it's a burst water pipe in the middle of the night or a sewer line emergency on a weekend, our team is on call to help. As a local, family-owned business, we understand the urgency of these situations and prioritize getting your home back to normal quickly and safely.
What should I do if my kitchen sink is draining slowly or my garbage disposal is jammed?
For a slow-draining sink or a jammed garbage disposal, first turn off the disposal's power. Avoid using chemical drain cleaners, as they can damage your pipes. For simple jams, you can try using an Allen wrench in the hex socket on the bottom of the disposal to manually turn the blades. If that doesn't work, or for persistent clogs, give us a call. We offer free diagnoses and can often clear the obstruction or repair the disposal without needing a full replacement, saving you time and money.
As a woman-owned business, what can I expect when I schedule a service call?
You can expect respectful, clear communication and a focus on your comfort. From your first contact with Dena, our Business Administrator, to the work performed by our Master Plumber BJ, we operate as a team dedicated to solving your problem without pressure. We provide free estimates upfront, explain the work needed in plain language, and ensure the job site is left clean. Our goal is to earn your trust so you feel confident referring us to your friends and neighbors.
Business Location & Hours
| Mon: | Open 24 hours |
| Tue: | Open 24 hours |
| Wed: | Open 24 hours |
| Thu: | Open 24 hours |
| Fri: | Open 24 hours |
| Sat: | Open 24 hours |
| Sun: | Open 24 hours |










