Experienced Plumbing Company in Novato, CA 94949 - Benjamin Franklin Plumbing - Novato
22 Digital Dr Ste 1, Novato, CA 94949
Company Overview
Benjamin Franklin Plumbing - Novato is a family-owned plumbing service with deep roots in the Bay Area community. Founded in 1996 by brothers Daniel and Patrick Gagne, who brought their second-generation plumbing expertise from Montreal to California, the business joined the Benjamin Franklin franchise in 2000, becoming the first in the country. Now operating three locations in Novato, Concord, and Redwood City with about 70 employees and 45 service vehicles, they've maintained their commitment to quality while growing to serve homeowners across the region. Their Diamond Certified status, earned in 2009 and maintained through rigorous customer satisfaction surveys, reflects their dedication to professionalism and reliability. As a local business, they focus on transparent pricing, guaranteed repairs for up to two years, and employing only the most qualified plumbers—selecting just 1 out of every 33 applicants—to ensure every job is done right.
Service Capabilities
- Water pipe repair
- Bathtub installation
- Sewer installation
- Gas line repair
- Toilet repair
- Drain installation
- Water heater repair
Question Answers
What plumbing services do you offer for common Novato issues like tree root intrusion or pipe joint failures?
We specialize in addressing local plumbing challenges in Novato, including tree root sewer intrusion and pipe joint failures. Our services cover sewer installation and repair, water pipe installation and repair, and comprehensive plumbing inspections to identify and fix these issues. With our team of skilled plumbers and Diamond Certified standards, we provide reliable solutions to protect your home's plumbing system from local environmental factors.
How does your pricing and repair guarantee work for services like water heater installation or drain repair?
We offer straightforward pricing with no hidden fees for all services, including water heater installation, drain repair, and more. Before any work begins, you'll approve the price. Plus, our repairs are guaranteed for up to two years—if a service like faucet repair or garbage disposal repair fails within that time, we'll fix it for free. This commitment ensures peace of mind for Novato homeowners.
What sets your plumbers apart for installations like bathtubs or gas lines?
Our plumbers are rigorously selected, with only 1 in 33 applicants qualifying to join our team. This ensures expertise for installations like bathtubs, gas lines, and hot water recirculation pumps. As a family-owned business with Diamond Certified recognition, we combine local knowledge with high standards, providing prompt, clean service and reliable results for Novato residents.
Business Location & Hours
| Mon: | 7:00 AM - 7:00 PM |
| Tue: | 7:00 AM - 7:00 PM |
| Wed: | 7:00 AM - 7:00 PM |
| Thu: | 7:00 AM - 7:00 PM |
| Fri: | 7:00 AM - 7:00 PM |
| Sat: | 7:00 AM - 7:00 PM |
| Sun: | 7:00 AM - 7:00 PM |
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