Benjamin Franklin Plumbing - Novato CA

Business Overview

Benjamin Franklin Plumbing - Novato CA is a licensed plumbing contractor serving Marin County and nearby Bay Area communities. The company offers emergency service and same-day appointments when possible. Staff includes roughly 70 employees and about 45 service trucks on the road, with technicians who handle both residential and light-commercial work.

Technicians respond to leaks, burst pipes, water heater failures and gas line concerns. Response times reflect the company promise: "If there's any delay, it's you we pay." Work is done with clear pricing and no hidden fees.

Key Services

Services are organized to help homeowners and small businesses find the right solution quickly.

• Water heaters: conventional and tankless installation and repair; hot water recirculation pumps.
• General plumbing: repairs, repiping, inspections, plumbing installation or replacement.
• Fixtures and fittings: faucet, sink, toilet, bathtub and shower installation and repair.
• Drains and sewers: drain installation and repair, sewer repair and replacement, leak detection.
• Gas and pipe work: gas line installation/repair and water pipe installation/repair.
• Appliances: garbage disposal repair and other in-home plumbing equipment.

Areas Served

The company serves a wide area across Marin and Sonoma counties and parts of Contra Costa. Regular service areas include:

• Novato, San Rafael, Mill Valley, Sausalito, Tiburon, Corte Madera, Larkspur
• San Anselmo, Ross, Fairfax, Sleepy Hollow, Belvedere
• Santa Rosa, Petaluma, Rohnert Park, Windsor, Sebastopol
• Other nearby communities: El Sobrante, North Richmond, Marin City, Ross, Lucas Valley Marinwood and more.

Company History

The business began as Gagne Brothers Plumbing in 1996. Daniel and Patrick Gagne grew the family venture and joined the Benjamin Franklin Franchise in 2000, becoming one of the earliest franchise locations. By 2012 the company operated multiple Bay Area locations. Benjamin Franklin Plumbing - Novato CA earned Diamond Certified status in 2009 after independent customer surveys and credential checks.

Leadership

Daniel Gagne leads the Novato location. He is a second-generation plumbing contractor who began working in the family business in Montreal and moved west in 1993. He and his team maintain a local presence and participate in community projects tied to home safety and water conservation.

Specialties & Highlights

• Highly selective technicians: about 1 in 33 applicants becomes a Benjamin Franklin plumber.
• Straightforward pricing with written estimates before work starts.
• Prompt service promise tied to a punctuality guarantee.
• Two-year repair guarantee on qualifying services.
• Clean job sites and courteous technicians who respect homes in Marin County’s varied neighborhoods.

Why Locals Choose Benjamin Franklin Plumbing - Novato CA

Residents pick this team for steady, practical service rather than hype. The company understands local homes — older Victorians, mid-century ranches and newer subdivisions — and the mild coastal climate that brings occasional heavy rains and sewer stress. With Diamond Certified backing, transparent pricing and a written warranty, Benjamin Franklin Plumbing - Novato CA is a practical choice for homeowners who want reliable plumbing work and clear communication.