Benjamin Franklin Plumbing | Best Plumbing Contractor in Southern Pines, NC

655 S Page St, Southern Pines, NC 28387

(910) 275-5796

Company Overview

OnTime Plumbing is a trusted, locally owned plumbing service in Southern Pines, NC, with roots deeply embedded in Moore County. Founded by Adam, a Calvary Christian School and Sandhills Community College graduate, the company is built on decades of local expertise. Adam earned his plumbing license in 1996 and started his own venture in 2000, which was incorporated as OnTime Plumbing, Inc. in 2005. After operating as a Benjamin Franklin Plumbing franchise from 2009 to 2024, the business proudly returned to its original OnTime Plumbing name, continuing as a dedicated husband-and-wife team. Adam and Bridget live in Aberdeen with their four children and are committed to honest, transparent service, ensuring customers fully understand their plumbing issues. Fully licensed, bonded, and insured, OnTime Plumbing provides comprehensive residential and commercial services, including specialized septic system work and gas line services added in 2019.

Question Answers

Do you handle septic system issues along with plumbing repairs?

Yes, we are uniquely equipped to handle both. As the only plumbing company in Southern Pines also certified for septic services, we can address problems that involve your home's plumbing and septic system together. This means you won't need to coordinate multiple contractors if an issue, like a major drain backup, affects your septic tank or drain field.

My garbage disposal is jammed or leaking. Can you repair it, or is replacement usually needed?

We can often repair a jammed or malfunctioning disposal. For residents in Southern Pines, a common cause is fibrous food waste. We'll first diagnose the issue, clear any jams, and check for simple repairs. If the unit is old, damaged, or repeatedly failing, we'll provide a straightforward assessment and discuss if a new, more reliable installation is a better long-term solution for your kitchen.

What should I do about sediment in my water heater, which is a common issue here?

Sediment buildup from our local water supply is a frequent cause of reduced efficiency, noise, and premature failure in water heaters. We recommend a professional inspection and flushing service. Our team can safely drain and flush your tank to remove sediment, restoring efficiency and extending its lifespan. If the sediment has caused damage, we provide clear options for repair or installation of a new, high-efficiency water heater.

Business Offerings

  • Plumbing repair
  • Toilet installation
  • Hot water recirculation pump installation
  • Plumbing inspection
  • Hot water recirculation pump repair
  • Gas line repair
  • Sewer repair

Business Location & Hours



Mon:8:00 AM - 5:00 PM
Tue:8:00 AM - 5:00 PM
Wed:8:00 AM - 5:00 PM
Thu:8:00 AM - 5:00 PM
Fri:8:00 AM - 5:00 PM
Sat:Closed
Sun:Closed


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