About Benjamin Franklin Plumbing in Northfield, MN
32018 Dahomey Ave, Northfield, MN 55057
Business Profile
Benjamin Franklin Plumbing in Northfield has deep local roots, beginning as Kes Equipment & Sales/Hague Quality Water in 1981 before becoming a franchisee in 2006. With over 35 years of combined experience, owners Gary and Pauline bring a unique perspective, having started in water treatment before expanding into full-service plumbing. Gary, a master plumber for over a decade, ensures every job, from a simple faucet repair to a complete home repipe, is done right. This history means they understand not just the pipes, but the quality of the water flowing through them, offering specialized solutions for the area. They stand behind their work with a straightforward pricing model and a two-year guarantee, and their famous On-Time Guarantee—they'll pay you $5 for every minute they're late—demonstrates their commitment to respecting your time. Available 24/7 for emergencies, they are a trusted resource for residents and businesses across Dakota, Rice, Scott, and Steele Counties.
Core Services
- Sewer installation
- Toilet installation
- Sink repair
- Water heater installation
- Water pipe installation
Questions and Answers
How does your team handle the common local issue of frozen and failing pipes in Northfield winters?
Our long experience in the area means we're prepared for harsh Minnesota winters. For prevention, we can assess your home's plumbing and recommend specific pipe insulation strategies. If you're already facing a freeze, our 24/7 emergency team is equipped with professional thawing tools to safely restore flow and prevent bursts. We then perform a thorough inspection and repair any damage from the freeze, helping ensure it doesn't happen again.
What does your two-year guarantee on repairs cover?
Our two-year guarantee provides peace of mind on any repair work we complete. If an issue related to our repair recurs within two years, we will return to fix it at no additional cost for parts or labor. This guarantee reflects our confidence in the quality of our workmanship and the parts we use. It's part of our commitment to providing reliable, long-lasting solutions for your home.
You started in water treatment. Do you still offer those services alongside plumbing?
Absolutely. Our foundation in water treatment gives us a unique advantage. We offer a full line of drinking water systems, water softeners, and iron or odor removal filters specifically tailored to our local water conditions. This means we can handle everything from repairing a leaky pipe under your sink to installing a whole-home system that improves your water quality, providing a complete solution for your water needs.
Business Location & Hours
| Mon: | 8:00 AM - 4:00 PM |
| Tue: | 8:00 AM - 4:00 PM |
| Wed: | 8:00 AM - 4:00 PM |
| Thu: | 8:00 AM - 4:00 PM |
| Fri: | 8:00 AM - 4:00 PM |
| Sat: | Open 24 hours |
| Sun: | Open 24 hours |
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