A Drop Above Plumbing, Rockford, IL

Business Overview

A Drop Above Plumbing Rockford IL is a local plumbing company serving homes and small businesses across the Rockford area. The team offers 24/7 emergency service for burst pipes, no-hot-water calls, and other urgent issues. The crew includes eight licensed plumbers and two office staff who handle scheduling, estimates, and salt delivery logistics. The company handles both residential and commercial work, from older turn-of-the-century houses to newer subdivision builds.

Key Services

Services are grouped to make it easy to find what is needed.

• Plumbing repair, inspection, and installation — leaks, repiping, fixture replacement, and routine plumbing checks.
• Water heater installation and repair — tank and tankless systems, plus diagnostic work after cold Illinois winters.
• Hot water recirculation pump installation and repair — faster hot water and less wasted water in large or spread-out homes.
• Water purification systems — installation, cleaning, maintenance, and repair to handle hard water and sediment common in the region.
• Salt delivery — regular bulk salt delivery for customers with water softeners and those preparing for winter weather.

Areas Served

Primary coverage includes Rockford and nearby communities. A Drop Above Plumbing Rockford IL reaches:

• Rockford IL
• Harlem IL
• Belvidere IL
• Loves Park IL
• Machesney Park IL
• Poplar Grove IL
• Owen IL
• Cherry Valley IL

Company History

The company started as a one-truck operation in 2009. Early work focused on service calls in older Rockford neighborhoods where homes often need pipe repairs after harsh winters. Over the years the business added water heater work, water purification services, and salt delivery to meet local needs. Today the shop uses video inspection tools and calibrated pumps to speed repairs and avoid repeat visits.

Leadership

Owner and founder Mark Jensen has more than 20 years in the plumbing trade and grew up in Winnebago County. He trained as an apprentice in local shops before launching the company. Mark stays active in the community through trade association meetings and volunteer plumbing clinics with local nonprofits. Staff plumbers are licensed and participate in ongoing training for water heater and purification equipment.

Specialties & Highlights

• Hot water recirculation expertise to reduce wait time and water waste.
• On-call emergency response for freeze-related failures and leaks.
• Water purification service that addresses the hard water and iron many Rockford homes face.
• Salt delivery program for timely softener refills before winter.

Why Locals Choose A Drop Above Plumbing

Neighbors pick A Drop Above Plumbing Rockford IL for clear, practical answers and steady follow-through. The company focuses on getting systems working again, using licensed technicians, and keeping pricing straightforward. With local roots and a track record since 2009, the business is familiar with Rockford climate issues and the plumbing needs of older and newer homes alike.